Frequently Asked Questions

If you have a question that isn't answered here, please Contact Us.

  • How long will it be until I receive my custom order?

    Typical it takes 2 to 4 weeks, depending on the season and our current work load. You may call us at 336-469-3877 to check our current turn time.

  • How do I pay?

    We accept Visa, MasterCard, Discover, and American Express credit cards, as well as money orders, cash and check. If paying by check, the furniture will be held until the check clears.

    A 20% deposit is required for all custom pieces over $1,000.

  • What delivery options are available?

    We will deliver for $99 within a 100-mile radius from our location. This area includes Charlotte, Winston, Salem, Greensboro, and Asheville. If you’d like delivery beyond 100-miles, please call us at 336-469-3877 to confirm the cost and location.

    You may also set an appointment to pick up your furniture at no extra cost.

    You may also elect to have 3rd party freight delivery of your piece. Contact us for a quote.

  • What kind of wood do you use?

    All of our tabletops are built from hardwoods such as cherry, oak, walnut, maple, and mahogany, as well as from various exotic species by custom order.

    Our table bases are made from the highest quality solid white pine unless you elect to have us use the same wood as the top.

  • What custom options are available?

    Please see our style options page to see a preview of our most popular stains, woods, and bases.